NoSQLBooster for MongoDB (formerly MongoBooster)
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NoSQLBooster for MongoDB (formerly MongoBooster)TopicProblem
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Category Uncategorized
Tags crash on start, NoSQLBooster, Windows

NoSQLBooster hangs on loading

MGolshan shared this problem 6 years ago
Cannot Reproduce

Hello.

My Windows crashed.

After restarting, the NoSQLBooster does not work. When I start the application, it stays on loading forever as you can see in the attached screenshot.

I uninstalled and installed again. No luck.

I uninstalled and removed all related data in the registry and installed again. No luck.

This solution didn't work too: https://mongobooster.useresponse.com/topic/mongobooster-crashes-while-opening


Could you help me fix it?

Thanks in advance

1 The same problem 0  

Replies (5)

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qinghai (support@nosqlbooster.com) ● 6 years ago

Try the following steps.

  • Open C:\Users\<USER>\AppData\Roaming\NoSQLBooster for MongoDB. Backup this whole directory.
  • Uninstall NoSQLBooster.
  • delete C:\Users\<USER>\AppData\Roaming\NoSQLBooster for MongoDB.
  • Re-install NoSQLBooster

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MGolshan ● 6 years ago

Thanks qinghai.

I already tested that.

I tried again. Still no luck :(

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qinghai (support@nosqlbooster.com) ● 6 years ago

Download and install https://s3.mongobooster.com/download/releasesv4/nosqlbooster4mongo-4.5.7-beta.6.exe

Enable developer mode to collect information for diagnostics

1.launch dos command. "cmd"

2. cd C:\Users\<USER>\AppData\Local\Programs\nosqlbooster4mongo>

3. set NODE_ENV=dev&& ".\NoSQLBooster for MongoDB.exe"

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MGolshan ● 6 years ago

I uninstalled the existing one and installed the version 4.5.7

There are two different results when I run `cmd` as administrator or as the signed in user.

I put here both results. (I replaced my user folder name with `<User>`)


When I run `cmd` as signed in user, the application stays frozen. In command prompt, I see these messages: 

{ userDataDir: 'C:\\Users\\<User>\\AppData\\Roaming\\NoSQLBooster for MongoDB',
  oldUserDataDir: 'C:\\Users\\<User>\\AppData\\Roaming\\mongobooster' }
{ hasAppJson: true }
Checking for update
Update for version 4.5.7-beta.6 is not available (latest version: 4.4.0-beta.1, downgrade is disallowed.
----------------------------------------------- When I run the command prompt as administrator, the application is still frozen. But, the console is visible with a bunch of errors.These are the errors in console: 

C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\renderBootstrap…:1 uncaughtException Error: JSON parsing failed while reading C:\Users\TALENT~1\AppData\Local\Temp\pREQZNKj8C9MBv940mb.dat [SyntaxError: Unexpected token  in JSON at position 0]
    at makeNicerJsonParsingError (C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\node_modules\fs…:33)
    at Object.readSync [as sync] (C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\node_modules\fs…:69)
    at Object.read (C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\node_modules\fs…:192)
    at readLicInfoFromTmpFile (C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\shared\lmCore.js:1)
    at readLicInfoFromLocal (C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\shared\lmCore.js:1)
    at Object.getLicInfo (C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\shared\lmCore.js:1)
    at Object.ct2 (C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\frontend\utils\…:1)
    at Object.getAvailableAuthModes (C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\frontend\utils\…:1)
    at Object.<anonymous> (C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\frontend\connec…:1)
    at Object.<anonymous> (C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\frontend\connec…:2)
    at Module._compile (module.js:569)
    at Object.Module._extensions..js (module.js:580)
    at Module.load (module.js:503)
    at tryModuleLoad (module.js:466)
    at Function.Module._load (module.js:458)
    at Module.require (module.js:513)
    at require (internal/module.js:11)
    at Object.<anonymous> (C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\frontend\connec…:1)
    at Object.<anonymous> (C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\frontend\connec…:2)
    at Module._compile (module.js:569)
    at Object.Module._extensions..js (module.js:580)
    at Module.load (module.js:503)
(anonymous) @ C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\renderBootstrap…:1
C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\node_modules\vu…:10233 Download the Vue Devtools for a better development experience:
https://github.com/vuejs/vue-devtools
C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\renderBootstrap…:1 uncaughtException Error: JSON parsing failed while reading C:\Users\TALENT~1\AppData\Local\Temp\pREQZNKj8C9MBv940mb.dat [SyntaxError: Unexpected token  in JSON at position 0]
    at makeNicerJsonParsingError (C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\node_modules\fs…:33)
    at Object.readSync [as sync] (C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\node_modules\fs…:69)
    at Object.read (C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\node_modules\fs…:192)
    at readLicInfoFromTmpFile (C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\shared\lmCore.js:1)
    at readLicInfoFromLocal (C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\shared\lmCore.js:1)
    at Object.getLicInfo (C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\shared\lmCore.js:1)
    at cte (C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\frontend\utils\…:1)
    at Object.ct (C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\frontend\utils\…:1)
    at Object.<anonymous> (C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\frontend\script…:1)
    at Object.<anonymous> (C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\frontend\script…:2)
    at Module._compile (module.js:569)
    at Object.Module._extensions..js (module.js:580)
    at Module.load (module.js:503)
    at tryModuleLoad (module.js:466)
    at Function.Module._load (module.js:458)
    at Module.require (module.js:513)
    at require (internal/module.js:11)
    at Object.<anonymous> (C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\frontend\misc\h…:1)
    at Object.<anonymous> (C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\frontend\misc\h…:2)
    at Module._compile (module.js:569)
    at Object.Module._extensions..js (module.js:580)
    at Module.load (module.js:503)
(anonymous) @ C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\renderBootstrap…:1
emitOne @ events.js:115
emit @ events.js:210
 @ C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\electron.asar\renderer\i…:157
C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\renderBootstrap…:1 uncaughtException Error: JSON parsing failed while reading C:\Users\TALENT~1\AppData\Local\Temp\pREQZNKj8C9MBv940mb.dat [SyntaxError: Unexpected token  in JSON at position 0]
    at makeNicerJsonParsingError (C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\node_modules\fs…:33)
    at Object.readSync [as sync] (C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\node_modules\fs…:69)
    at Object.read (C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\node_modules\fs…:192)
    at readLicInfoFromTmpFile (C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\shared\lmCore.js:1)
    at readLicInfoFromLocal (C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\shared\lmCore.js:1)
    at Object.getLicInfo (C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\shared\lmCore.js:1)
    at Object.success (C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\frontend\utils\…:1)
    at i (C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\vendor\jquery.m…:2)
    at Object.fireWith [as resolveWith] (C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\vendor\jquery.m…:2)
    at A (C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\vendor\jquery.m…:4)
    at XMLHttpRequest.<anonymous> (C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\vendor\jquery.m…:4)
(anonymous) @ C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\app.asar\renderBootstrap…:1
emitOne @ events.js:115
emit @ events.js:210
 @ C:\Users\<User>\AppData\Local\Programs\nosqlbooster4mongo\resources\electron.asar\renderer\i…:157

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qinghai (support@nosqlbooster.com) ● 6 years ago

Please remove directory "C:\\Users\\<User>\\AppData\\Roaming\\mongobooster" , and temporary file "C:\Users\TALENT~1\AppData\Local\Temp\pREQZNKj8C9MBv940mb.dat" and try it again

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MGolshan ● 6 years ago

Yes Qinghai.

That worked.


Thanks a lot. I appreciate your help.

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Lor Cen ● 3 years ago

Hi guys, anyone can help for MacOS?

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